Privacy Policy
AZORES NETWORKS, LLC (hereinafter referred to
as “AZORES”, “we/our/us”) are committed to protecting and
respecting your privacy. AZORES Privacy Policy (hereinafter referred to as
“Privacy Policy”), outline our privacy practices regarding the collection, use
and safeguard of your personal data through AZORES products and services.
If you are a child, you shall access or use AZORES products and services only
after your parents (or your guardian) read and agree our Privacy Policy and
agree to provide your personal data to AZORES.
1. Data AZORES collect and how AZORES use such data
When you use AZORES products and services (for
example, AZORES router, software, official websites and customer support
services), we may need to collect certain personal data from you when you use
or interact with AZORES products and service.
The following is an overview of the personal data AZORES may collect and how AZORES
may use such collected personal data. Please be noted that we will only collect
certain items of your personal data for particular purposes based on the AZORES
products and services you actually use. Please also be noted that what items of
the personal data will be collected is varied from the nature of the products
and services. Moreover, in some countries, in order to avoid wrongfully
collecting and using children’s personal data, you may need to additionally
provide your age or the contact data of your parents (or guardian) so that we
could obtain the consent from your parents (or guardian). Furthermore, when you
use AZORES products and services, we may collect the following anonymous data
which could not directly or indirectly identify you.
When you use AZORES products and services, you do not have to provide your
personal data based on our request. However, if you choose not to provide your
personal data to AZORES, we may not be able to provide the corresponding AZORES
products and services or respond to your inquires.
1.1
The personal data AZORES collect
Personal data means any data which could directly or indirectly
identify you, such as your name, email address and IP address. AZORES may
collect your following personal data based on your prior consent:
1.
Your true, accurate, current and complete registration data,
including your e-mail address, country/region and age (now only requested in
some countries) when you sign up for AZORES account. If you use your social
media account (for example, your Facebook or Google account) to sign up for AZORES
Member account, such social media provider (for example, Facebook Inc. or
Google Inc.) may share your personal data under your social media account (for
example, email address, name, nickname and date of birth) based on your
consent.
2.
Your name, mailing/shipping/billing address (including zip
code), contact data, e-mail address, credit card number or other payment
service data when you make a purchase of our products and paid services.
Moreover, in addition to the above personal data, your product data (for
example, product serial number) may also be collected when you request for
certain customer services (for example, product repair services).
3.
Your product data, such as your product serial number, IP
Address, MAC Address, IMEI number, Android ID number and other unique product
identifiers may be collected when you use AZORES products.
4.
Your location data associated with AZORES products and services,
such as your GPS signal, data identifying nearby Wi-Fi access points and cell
towers, the country, city, time zone, latitude, longitude, altitude and
precision of coordinates where your product is located, movement speed of your
product, your country and language settings on your product.
5.
Your voice, video, communication records when you contact AZORES
(for example, by calling to AZORES call center, using AZORES online customer
service portal to have a chat with AZORES, filling out online application form
on AZORES official website and sending emails to AZORES).
1.2
How AZORES use your personal data
We may use your personal data for the purposes below:
1.
To assess and improve AZORES products and services.
2.
To obtain customer feedback and to analyze user experience for
the purpose of development and evaluation of new products and services.
3.
To provide delivery services (for example, delivering proof of
purchase or invoice), software updates and technical notices for AZORES
products and services you purchase.
4.
To send you important notifications, such as communications
about changes to our terms, conditions and policies. Because of the importance
of such communications, you may not opt out of receiving these communications.
5.
Any other purposes with your prior consent.
1.3
The anonymous data AZORES collect and how AZORES use such anonymous data
Anonymous data means any data which could not directly or
indirectly identify you, such as your product model, software version and date
of invoice. When you use AZORES products and services, we may collect the
following anonymous data from you, and use such collected anonymous data for
any purposes. Moreover, when the following anonymous data is connected with
your personal data listed above, under such circumstances, we will also treat
such anonymous data as personal data and protect such anonymous data at the
same level of protection for personal data.
1.
Your log data associated with AZORES products and services, such
as your product model name, product name, brand name, manufacturer name, part
number, type and version of hardware (for example, CPU and motherboard) and
operation system, factory-default settings, activation time, firmware update
data (for example, the execution method for firmware update, update date and result
of update), size of memory and storage, product color, the telecom and network
you use to connect to our products and services, the status of the network,
crash history, preferred interface, type, version and language settings of
browser, diagnose and usage data, your usage behavior, version of Wi-Fi, system
status (for example, usage status of battery, CPU and RAM), and local time.
2.
Your application data associated with your usage and interaction
with AZORES applications and software, such as the name and version of
applications and software, the install and uninstall time, login and logout
time, frequency and numbers of your usage, open and close time of applications
and software, the category of your preferred applications and software, usage
behavior settings, update version and update result.
3.
Your purchase data of AZORES products and services (for example,
the purchase date and reseller’s name) when you request for certain customer
support services (for example, product repair services) or join our events.
2. Retention of your personal data
We will retain your personal data for the period necessary to
fulfill the purposes outlined in this Privacy Policy, unless a longer retention
period is permitted by law or required to fulfill other necessary purposes.
Moreover, if you wish to withdraw your previous consent to collect your
personal data from AZORES, we will stop collecting your personal data by your
request and will only retain your personal data collected before such request
for withdrawal.
3. To whom AZORES disclose your personal data
Your personal data will not be disclosed to any third parties
without one of the following exceptions:
3.1
Your Consent
·
We will only disclose or share your personal data to other third
parties with your prior consent.
3.2
For legal, protection, security purposes
We may disclose or share necessary items of your personal data
with third parties for one of the following legal or security purposes:
·
To the extent it is required by applicable laws or regulations
or competent governmental or judicial authorities, necessary to establish or
preserve a legal claim or defense, or necessary to prevent fraud or other
illegal activities.
·
To protect the rights, property or safety of AZORES, our service
providers, customers or the public, as required or permitted by law.
4. Cross-border processing of your personal data
You understand and consent that when you agree to provide your
personal data to AZORES, your personal data may transfer,
storage, use or process to AZORES and any of its affiliated entities, service
providers who may be located in a different country to you. All said transfer,
storage, or process of your personal data, shall be subject to the Privacy
Policy and applicable laws on privacy protection and personal data security.
5. Cookies and similar technologies
AZORES and our third party partners use cookies (cookies are
small text files placed on your products to personalize your user experience on
AZORES products and services) and similar technologies to provide our products
and services to you. When you visit one of our websites under AZORES’ website
domain, such AZORES website may use cookies and similar technologies.
6. Third-party links in AZORES products and services
AZORES products and services may contain links to third-party
websites. Please be aware that AZORES is not responsible for the security, the
privacy practices and the materials of those third-party websites. We encourage
you to be aware of when you leave our websites, and to read the privacy
statements of those third-party websites carefully. This Privacy Policy applies
to AZORES products and services only.
7. Security
We take precautions to protect your personal data against
unauthorized access, alteration, disclosure or destruction. We conduct internal
reviews of our data collection, storage and processing practices and technical
and organizational security measures, as well as physical security measures to
guard against unauthorized access to systems where we store your personal data.
Transmission of personal data between different locations of AZORES and its
affiliated entities is performed through our secured wide area network. When
you submit your personal data to us, your personal data is protected both
online and offline. However, AZORES cannot guarantee perfect security on the
internet. To protect your personal data from unauthorized access, we recommend
that you keep
your products up to date by applying the latest available updates for your
software and use such tools as virus/spyware scanners.
8. How to manage your personal data
You are free to choose to enable or disable sharing your
personal data with AZORES through privacy-related settings in particular AZORES
products and services at all times when you use such AZORES products and
services.
9. Children’s Privacy
If you are a child, please seek your parents
(or guardian)’s consent before you provide your personal data to AZORES. We do
not knowingly collect personal data from a child below the age of sixteen (16),
or equivalent minimum age in the relevant jurisdiction, without parental
consent. We encourage parents (or guardian) to take an active role in a child’s
online activities and interests while using AZORES products and services.
If you are a child, please seek parental consent before your use of AZORES
products and services. You may submit your personal data with parental (or
guardian’s) consent to us only.
10. Changes to AZORES
Privacy Policy
We may change the Privacy Policy from time to time, we highly
recommend you periodically review the Privacy Policy posted on our websites. By
accessing or using our products and services after the Privacy Policy has been
updated, AZORES will deem that you consent to the Privacy Policy, including any
updates. The most current version of the Privacy Policy will always be
available on this page; a prominent notice such as email notification will be
delivered to you about any significant changes. You can always check the
“updated time” at the bottom for the most current version of Privacy Policy.
11. Contacting Us
If you have any inquiries, questions, comments or complaints
about the Privacy Policy, or if you believe that AZORES did not comply with the
Privacy Policy, please feel free to contact us. If you consider we may not
appropriately deal with any issues related to your personal data collected by AZORES,
please be noted that it is your right to lodge a complaint with government
authorities handling personal data protection in your country.
AZORES NETWORKS, LLC
Attn: Legal Department
Address: 2701 Custer pkwy,suite 706,Richardson,Tx,US
Updated December 18th, 2024 by AZORES Legal Department